K_K_Leigh_20Liverpool, Merseyside, England
Our stay at **Universal’s Endless Summer Resort – Surfside Inn and Suites** was fantastic from the very first interaction. The team made a great impression straight away — friendly, approachable, and quick to respond. I had sent a room request ahead of our stay and it was acknowledged promptly. We were lucky enough to receive exactly what we had hoped for (which I know always depends on occupancy), so that was a brilliant start.
Check-in was quick and smooth, with very helpful front desk staff who made the arrival process easy after a long travel day.
To our surprise, we were upgraded to a two-bedroom suite — an amazing bonus for a two-week stay! The suite on the 6th floor was bright, spacious, and incredibly comfortable. It can sleep up to six, so for our family of four it felt wonderfully roomy. Our bathroom had a bathtub with a shower over (just for reference, as I understand not all rooms include a tub). One unexpected highlight: we could see the **Walt Disney World Fireworks** from our room — admittedly from a distance, but still a fun surprise at night.
The in-room kitchenette was really handy and included a full under-counter fridge, microwave, coffee machine, and picnic-bench-style seating — perfect for quick breakfasts or snacks between park visits.
The **Beach Break Café** restaurant served a great variety of food, and the kids’ meals were particularly good value at around $8. Options included chicken strips, a burger, or pizza, served with seasoned fries and a small drink (water, milk, or juice box). There was also a microwave and toaster available for guests to use in the restaurant area, which was a thoughtful touch.
The whole hotel felt exceptionally clean and very well maintained throughout our stay.
Transportation to the parks was generally excellent. Buses to **Universal Orlando Resort** parks ran frequently and were easy to use. The only slight exception was **Universal’s Volcano Bay**, which seemed a little more hit-and-miss during our stay. The hotel itself is in a very convenient location — about a 5-minute drive to **Universal CityWalk** and less than 10 minutes from **Universal Epic Universe** and Volcano Bay.
The pool is heated, although it did feel slightly cooler toward the end of our stay. That said, the lifeguards were fantastic — always attentive and regularly running training drills, which was reassuring to see.
A **Walgreens** directly across the street was incredibly convenient for groceries, drinks, or any holiday essentials you might forget to pack.
There’s also a **Starbucks** just inside the main entrance. It can get busy in the mornings (as you’d expect!) but seemed much quieter later in the day.
Laundry facilities were another practical bonus. We found laundry rooms on two floors of Tower 1 with large washers and dryers, plus vending machines for detergent. Everything could be paid for contactlessly or via an app, which made it very easy to use.
Finally, the **I‑Ride Trolley** stops (G6 Green and G6 Red) are located on either side of the hotel, making it simple and convenient to travel up and down **International Drive** and **Universal Boulevard**.
All in all, this hotel delivered great value, comfort, and convenience for our Orlando stay. Between the friendly staff, spacious suites, and excellent location, it’s a place we’d happily return to.
